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Delivered with unresolved defects Cana Bay, Bávaro

Noval Cana Pearl: delivered, but not as promised.

Cana Pearl is a 194-apartment development in Cana Bay that has actually been handed over, which sets it apart from Noval's stalled projects. But public buyer reviews describe delivery around three years late, a snag list left unresolved for months, and one owner told that keys were tied to signing a different contract. Reviews are mixed; we link to them so you can read them all.

The facts

DeveloperNoval Properties (Grupo Noval)
LocationCana Bay, Bávaro, Punta Cana, Dominican Republic
Size194 apartments across 14 buildings (1, 2 and 3-bedroom)
StatusDelivered; defects and outstanding corrections reported by buyers
Reported delayAround three years late (per public buyer reviews)
Amenities advertisedInfinity pool, gym, restaurant, mini-market, kids club, Canabay Beach Club access

What buyers report

Public reviews of Noval Properties describing the Cana Pearl handover. These are the accounts of individual buyers, quoted as posted. Reviews are mixed.

"Delivered approximately three years later than promised."
"Since May 2025 a list of required corrections has been pending; after more than eight months most remain unresolved, despite repeated assurances everything was completed."
"Fully paid, but the company still withholds full control and access; key handover was tied to signing a different contract than the one originally agreed."
"Communication was poor and handled in a dismissive manner."

Source: public buyer reviews of Noval Properties (Trustpilot). Read the full set of reviews, positive and negative, before drawing conclusions.

Why this one matters

Most of the Noval concerns on this site are about projects that stalled or vanished. Cana Pearl is different: it was actually built and handed over. If the reviews are accurate, they suggest the problems do not end at delivery, with buyers describing unfinished corrections and difficulty getting full, unconditional access to a property they have paid for. That is a distinct warning for anyone relying on "it will be fine once it is delivered."

Noval's position

Noval Properties has not published a response to these reviews. Noval is invited to respond and any reply will be published in full via our contact form.

Frequently asked questions

What is Cana Pearl by Noval Properties?

A residential development by Noval Properties in Cana Bay, Bávaro, with 194 apartments across 14 buildings. Unlike several other Noval projects, it has been delivered.

What are the complaints about Cana Pearl?

Public buyer reviews report delivery around three years late, a corrections list unresolved for months, and one fully paid owner told key handover was tied to signing a different contract than the agreed Promise of Sale. Reviews are mixed; read them in full.

Has Cana Pearl been delivered?

Yes. It has been handed over to buyers, which distinguishes it from projects like Oceana and The Reef. The complaints concern the delivered units, outstanding corrections and access, not non-delivery.

I bought at Cana Pearl. What should I do?

Add your account confidentially to the buyer coalition, and read your rights as a Dominican Republic buyer. You stay anonymous. This is a buyer resource, not legal advice.

Other Noval developments

Are you an affected Cana Pearl buyer?

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